Analyst - KAM Logistics and Sales Operations

Analyst - KAM Logistics and Sales Operations

Glovis America, 3235 Satellite Blvd, Duluth, Georgia, United States of America

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Analyst - KAM Sales & Operations is a dynamic role responsible for supporting the development of marketing strategies and subsequent execution of programs and tactics to attract prospective customers. They will also manage and maintain team documentation efforts for responses to Request for Proposal (RFP), Request for Quote (RFQ), and Request for Information (RFI) projects for enterprise-level prospects. The Analyst will provide customer service to new and existing vendors and customers while also collaborate daily with project managers as well as other internal stakeholders.

Responsibilities

• Assist in analyzing bid requirements against the proposal outline to ensure both compliance and responsiveness to the customer's needs
  • Monitor and track sales performance data, Market Pricing review, helping to prepare reports and insights for senior management
  • Collaborate with sales and operations to meet deadlines and provide customized/accurate responses
  • Maintain relationships with existing clients, ensuring regular communication and providing assistance with their logistics and transportation needs
  • Assist in onboarding new clients by understanding their requirements, providing solutions, and coordinating with internal teams to ensure smooth service delivery
  • Build collaborative relationships with operations staff to facilitate team synergy, creativity, and effectiveness
  • Provide market intelligence reports and insights to help shape sales strategies and improve service offerings
  • Reviewing Market rate & gathering so that upper management can analyze it and develop a new client
  • Negotiate shipping rates with carriers
  • Monitor and support container moves on Ocean and Land (Rail/Truck) Freight
  • Complete shipping documentation, such as including bill of lading, House Airways Bills, House of Bill of lading and certificates of origin
• Daily coordination with customer inquiries
• Closely work with Korean headquarters to understand and execute the global business strategy at the local level
• Implement sales and operations to meet deadlines and provide customized/accurate responses
• Keep files and folders organized and input opportunities into company systems
• Strive for continuous improvement and identify opportunities to increase efficiency in all operations
• Other duties as assigned

Compensation Range

$48,000-$53,000 annually (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

* Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Intermediate MS Excel, Power Point, Word and database management Required
• General understanding of the Supply Chain Management and the logistics industry Required
• Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements Required
• Ability to establish business plan and proceed new business developments/projects Required
• Must be proficient with PC's Required

Education & Experience

• H.S Diploma/G.E.D Required
• Bachelor's Degree Preferred
• 1 - 2 years of related experience in Freight Forwarding, Logistics, Accounting/Finance Required
• 3 - 5 years of related experience in Freight Forwarding, Logistics, Accounting/Finance Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Possibility of domestic travel
  -5%
• Lift up to 20lbs.
• Carry up to 20 lbs.
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical…