Inside Sales Manager

Nordson Packaging
, a global leader in Packaging, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

The Inside Sales Manager will be responsible for creating a robust self‑service channel for our customers and growing revenue in a portion of our account segment. This leader will be responsible to hire, train and motivate inside sales reps to meet and exceed growth revenue targets. This leader will need to be knowledgeable and grounded in sales methodology and lead the team accordingly.

• Has deep knowledge of Nordson products, prices, policies and procedures; knows which products to best apply in all phases of assigned industries and can train all Inside Sales Reps to offer upgrades, alternatives, spare parts and solutions.
• Stays up to date on industry information and communicates any risks or trends to the Sales Director on a regular cadence.
• Maintains active cross‑functional engagement with Senior Accounts Leader, Region Leaders, Service Leader and other leaders as needed to ensure alignment on important business decisions that impact customer experience and revenue growth.
• Has a passion for selling, hitting targets of all kinds, and meeting and exceeding customer needs and can motivate others around them.
• Exhibits clear ability to interface and build relationships with customers at all levels in accounts as well as vendors & co‑workers.
• Demonstrates outstanding technical aptitude.
• Ensures team uses CRM and related applications to maintain detailed and accurate customer information and holds team accountable to maintain standards.
• Performs other duties as assigned.

• Minimum 5 years in sales, tech support, product management or business development.
• Minimum 5 years of experience selling and working with dispensing equipment.
• Minimum 5 years leading a team.
• Experience implementing CRM systems or Self‑Service Channel preferred.

• Analytical skill to review markets, estimate potential sales opportunities and determine resources required.
• Written and oral communication skills to present to leadership and communicate with a large remote sales team.
• Intellectual curiosity to explore products or markets that may not have been thoroughly reviewed in the past.
• Collaborative skills to work with marketing, product management, engineering, and other internal groups to execute campaigns.
• Ability to travel domestically up to 20%.

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

Nordson Packaging is the leader in precision dispensing, fluid management, and related technologies. We serve the Packaging end market to improve production efficiency and product quality for a variety of packaging manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Packaging is a global team that works to create technology that helps efficiently apply adhesives to meet both form and function for a wide variety of packaging applications.

We offer a supportive culture in a growing and dynamic work environment. Whether you’re just beginning your career or you’re a seasoned professional, there’s a place for you to belong at Nordson Packaging. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.