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Customer Service Rep Customer Success Mgr./ CSM

Senior Customer Care Lead: Mentorship & Solutions

Job in Duluth, Gwinnett County, Georgia, 30155, USA
Listing for: Boehringer Ingelheim GmbH
Full Time position
Listed on 2026-01-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A pharmaceutical company in Duluth, Georgia, is looking for a Lead Client Representative. This role involves handling complex customer interactions, providing product feedback, and mentoring staff to improve service efficiency. The ideal candidate should have strong communication skills, experience in customer service, and familiarity with CRM and ERP tools. A focus on customer experience is crucial, along with the ability to work both independently and as part of a team.

This position offers opportunities for professional growth and development.
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Position Requirements
10+ Years work experience
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