Truancy and Enrollment Case Manager - Georgia Connections Academy

Truancy and Enrollment Case Manager - Georgia Connections Academy

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School Summary

Georgia Connections Academy is a tuition‑free, full‑time virtual school for students in grades K‑12 throughout Georgia. The school is authorized by the Georgia Charter Schools Commission and governed by an independent Board of Directors, with a mission to maximize academic achievement for students who are seeking other academic options. The school is operated by Georgia Connections Academy, a nonprofit corporation, through a contract with Connections Academy of Georgia, LLC, to provide its educational program and other services.

Connections Academy, a division of Connections Education, is accredited by Cognia, and GACA is accredited by the Southern Association of Colleges and Schools Council on Accreditation and School Improvement.

Position Summary and Responsibilities

Working from our office in Duluth, Georgia, the Truancy and Enrollment Case Manager is responsible for daily tasks of the school such as managing enrollment data, tracking the enrollment process for students with disabilities, tracking truancy escalation steps for students with disabilities, and assisting Special Education Leadership. Additionally, the Truancy Enrollment Case Manager will create and maintain data regarding truancy and daily communication with all stakeholders, ensuring all parties are completing necessary tasks in the truancy procedure.

• Create, verify, and maintain tracking sheets with data that is updated daily with confidential information on multiple platforms
• Maintain the integrity of processes that are simultaneously occurring at high volume in an extremely fast‑paced environment
• Manage a fluid and time‑sensitive dataflow
• Share and coordinate next steps with appropriate stakeholders
• Maintain record of legal documents sent and received
• Schedule appointments
• Respond to emails
• Effectively communicate with all stakeholders
• Assist with logging and updating incoming special education documentation
• Establish and maintain positive relationships with districts throughout the state of Georgia to expedite special education record requests
• Manage internal record keeping of truant students
• Monitor student attendance and participation to ensure compliance with district and state policies
• Develop, oversee, and maintain student success plans and work with families to ensure adherence to school policies
• Identify students in violation of attendance or participation requirements and initiate appropriate interventions, including tracking and documenting compliance
• Support families through the school withdrawal process, assisting with data collection regarding withdrawal
• Participate in daily on‑camera office hours, providing support to students and caretakers and resolving compliance‑related issues in a professional and timely manner
• Collaborate with school teams and staff members to address attendance, participation, and compliance concerns
• Oversee and maintain accurate compliance documentation
• Advise students and families during onboarding, addressing concerns related to lesson completion, participation
• Assist teachers with integrating mid‑semester enrollees by providing guidance on compliance expectations and ensuring accuracy
• Assist the state testing team to facilitate the administration of all district and state testing in‑person
• Participate in district faculty meetings, staff training, and professional development, both in‑person and virtually
• Support professional development activities for school staff, both in person
• Manage processes and deadlines for Special Education truancy

Requirements

• Bachelor's Degree
• Renewable Special Education teacher certification
• Experience in managing Special education processes
• Experience in writing IEPs
• Understanding of the legal implications of truancy in special education
• Proficiency with Microsoft Office/Google tools and web‑based applications is essential; proficiency with Google tools is more important
• Ability to multitask in a fast‑paced environment
• Excellent interpersonal skills
• Attention to detail and highly effective organizational skills
• Excellent communication skills, both oral and written
• Customer‑focused approach
• High degree of flexibility
• Demonstrated ability to work well in a fast‑paced team environment
• Intrinsically motivated
• Able to work with and safeguard confidentiality
• Must report to the Duluth, Georgia office
• Previous experience in administrative work is preferred
• Must be able to use a personal electronic device and an email address for two‑step authentication

Seniority level

Entry level

Employment type

Full‑time

Job function

Other