Field Service Engineer II

Description

WEG Electric Corp. is the largest industrial electric motor manufacturer in the Americas and one of the world's largest, producing more than 21 million units annually. Founded in 1961, WEG Electric Corp. operates mainly in the capital goods sector and has five main businesses:
Motors, Energy, Automation, Coatings, and Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is in Duluth, GA, with manufacturing units in Minnesota, Indiana, and Missouri, and over 30,000 employees worldwide.

WEG Electric Corp. has an excellent opportunity for a Field Service Engineer II
. In this role, you will support WEG Battery Energy Storage Systems (BESS) by commissioning, maintaining, troubleshooting, and servicing systems to ensure optimal performance and reliability. You will provide technical expertise to customers and service partners, deliver training, coordinate service activities, and support the long-term operation of installed energy storage systems.

• Develop and deliver training programs for customers and local service partners.
• Create commissioning, operation, maintenance, service, and troubleshooting documentation.
• Manage WEG and third-party equipment warranties, including transformers, power converters, batteries, and related components.
• Coordinate, manage, and execute commissioning activities for installed BESS projects.
• Coordinate and manage scheduled maintenance services performed by WEG and third-party service providers.
• Coordinate and manage corrective and emergency service activities.
• Support and administer Operations & Maintenance (O&M) agreements.
• Develop service plans to support and maintain the installed customer base.
• Monitor operating systems through remote access platforms to ensure system performance, availability, and reliability targets are achieved.
• Provide technical support for installed systems, including participation in a 24/7 support rotation.
• Interface with customers, system operators, and service partners to coordinate system operations and scheduling.
• Manage spare parts inventory and logistics.
• Maintain the tools, equipment, and materials necessary to perform service activities safely and effectively.
• Complete service documentation and reports as required.
• Perform other duties and responsibilities as assigned.

• At least 3 years of experience in field service, commissioning, maintenance, technical support, power systems, automation, industrial equipment, or related fields.
• Experience troubleshooting electrical, electronic, automation, power conversion, or energy storage equipment preferred.
• Knowledge of electronic equipment, including power converters.
• Understanding of PLCs and industrial automation systems.
• Ability to use diagnostic and testing tools and equipment.
• Ability to read and interpret schematics, drawings, and technical documentation.
• Knowledge of power and distribution transformers.
• Experience with Battery Energy Storage Systems (BESS) preferred.
• Proficiency with Microsoft Office Suite.
• Knowledge of applicable safety standards, regulations, and industry practices.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Effective verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively with cross‑functional teams.
• Strong customer service focus and attention to detail.
• Experience supporting customers, contractors, service providers, or industrial facilities preferred.
• Experience with renewable energy, utility‑scale electrical equipment, or energy storage…