Customs Brokerage Team - Administrator

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. GLOVIS America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Provides administrative and operational support to the Customs Brokerage Team. Maintains accurate shipment and entry documentation, supports customer communication and billing activities. and coordinates routine brokerage tasks to promote timely processing, complete records, and consistent service.

• Receive, organize, and maintain customs entry and shipment documentation.

• Monitor shared inboxes, entry queues, and document requests; route work as directed.
• Follow up with customers and overseas offices for missing or corrected documents.
• Enter and update shipment, customer, and status information in internal systems.
• Provide administrative support for ISF and customs entry preparation.
• Maintain electronic files and records in accordance with learn procedures.
• Process customs-related AR/AP invoices and supporting documentation.
• Prepare routine customer communications and status updates.
• Support document retrieval for internal reviews and customs audits.

• Prepare routine reports, trackers, and operational summaries.
• Assist with customer inquiries and route technical questions to appropriate staff.
• Coordinate meetings, supplies, and general administrative activities.
• Assist with departmental projects and process improvement activities.

$63,699 - $69,490 per year (Subject to Compensation Study Upon Candidate Selection)

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

* Benefits may vary by location. All benefits pursuant to Company policy

• Excellent organization and document-management skills.
• Strong attention to detail and data-entry accuracy.
• Proficient computer skills and Microsoft Office experience.
• Clear written and verbal communication skills.
• Customer service and basic problem-solving ability.
• Knowledge of customs brokerage or logistics operations.

• H.S. Diploma/G.E.D.

• Minimum 5 years of Administrative Support, Customer Service, Logistics, Brokerage experience

• Bachelor’s Degree

• 6-9 years of Administrative Support, Customer Service, Logistics, Brokerage experience

GLOVIS America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

GLOVIS America does not provide employment-based visa sponsorship or immigration support for this position, either now or in the future. Applicants must be legally authorized to work in the United States without requiring GLOVIS America to sponsor, support, or provide immigration-related assistance for employment now or in the future. This includes, but is not limited to, sponsorship or support related to H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, or other employment-based immigration processes.

Candidates who require or anticipate requiring…