Manager, Supply Chain Warehouse Operations

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Responsible for the efficient receipt, preparation, storage and transportation of materials to support the delivery of communications and video services to Charter Communications’ customers via a physical supply chain. May be required to supervise multiple geographic locations within a given market area. Drives operational excellence through the management of people, processes and systems.

• Actively and consistently supports all efforts to simplify and enhance the customer experience.

• Manages the assets, employees, expenses, and budgets associated with field Supply Chain operations.

• Responsible for the hire, motivation, safety, performance management, and discipline of assigned staff as required.

• Arranges work schedule within the department to assure full coverage during normal working hours, weekends and any special promotions or events, including overtime and temporary staff management.

• Manages inventory and distribution in concert with 3PL provider(s). Plans and monitors storage, delivery and transportation of CPE and materials. Acquires and maintains supportive logistics for field use.

• Communicates, implements, and sustains company policies and procedures regarding materials and CPE management, including, but not limited to, security, tracking, distribution, and internal controls compliance.

• Maintains frequent communication and interaction with 3PL management and support staff to ensure and sustain a reliable flow of required materials and CPE in support of BAU, special project, and emergency business demands.

• Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.

• Conducts and/or directs required materials audits, inventory events, etc.

• Actively and consistently supports all efforts to simplify and enhance the customer experience.

• Manages the assets, employees, expenses, and budgets associated with field Supply Chain operations.

• Responsible for the hire, motivation, safety, performance management, and discipline of assigned staff as required.

• Arranges work schedule within the department to assure full coverage during normal working hours, weekends and any special promotions or events, including overtime and temporary staff management.

• Manages inventory and distribution in concert with 3PL provider(s). Plans and monitors storage, delivery and transportation of CPE and materials. Acquires and maintains supportive logistics for field use.

• Communicates, implements, and sustains company policies and procedures regarding materials and CPE management, including, but not limited to, security, tracking, distribution, and internal controls compliance.

• Maintains frequent communication and interaction with 3PL management and support staff to ensure and sustain a reliable flow of required materials and CPE in support of BAU, special project, and emergency business demands.

• Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.

• Conducts and/or directs required materials audits, inventory events, etc.

• Supports and executes company business continuity programs in the field and supports other departments in their execution of these initiatives.

• Manages disposition of damaged, surplus, or decommissioned material.

• Maintains a high standard of housekeeping, cleanliness, safety, and organized storage/placement of equipment and materials.

• Identifies and implements continuous process improvement and standardization opportunities.

• May perform other duties as assigned.