Branch Operations Supervisor

A confidential client in the manufacturing, aerospace, and government supply chain sector is seeking a Branch Operations Supervisor to support a fast‑moving, highly regulated environment. The organization provides engineered packaging, supply chain coordination, and operational support for complex customer programs.

The Branch Operations Supervisor leads a small operations support team and oversees order flow from entry through billing and payment. This role serves as the branch’s primary escalation point and works closely with Sales, Operations, Engineering, Manufacturing, and Project Management to ensure customer and internal requirements are met with accuracy and urgency. The ideal candidate is organized, proactive, and comfortable improving processes in a growing environment.

Hybrid:
In office Monday–Thursday;
remote on Fridays.

• Lead and develop a 3‑person operations support team
• Oversee order entry, billing, collections, and workflow accuracy
• Manage office bills, facility allocations, credit card purchasing, and payroll allocations
• Serve as ERP (Epicor) training lead and process improvement driver
• Support documentation, reporting, and customer portal submissions
• Collaborate cross‑functionally with Sales, Ops, Engineering, Manufacturing, and PMs

• Associate degree and 2 years of experience
• Strong problem‑solving, communication, and organizational skills
• Proficiency in Word, Excel, Outlook, and collaboration tools

• Experience in manufacturing, aerospace, or government/military environments