Merchandise and Stocking Associate
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Stocking
Base pay range
$16.00/hr - $23.00/hr
OverviewThe merchandising & stocking associate role supports members by ensuring products are easy to find, well-stocked, and presented neatly. This fast-paced, physically demanding role may include moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders, or helping members while stocking shelves. The role can involve unloading trucks in the summer and stocking ice cream freezers. Be a part of a great team with a common goal – helping members find more of what they love, for less.
Youwill impress us with:
- You thrive in fast-paced environments
- You keep member satisfaction as your top priority
- You’re comfortable with change and quickly adapt to different work scenarios
- You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
- You are able to pick up boxes and other heavy objects weighing more than 25 pounds
- Promptly unloading trucks
- Assisting fellow associates as needed throughout the store
- Sorting and stocking products on shelves and in the backroom
- Engaging with vendors and drivers with a positive attitude
- Maintaining a clean, neat, and member-ready area
Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.
Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.
Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise.
Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; and ensuring products are selected and staged according to company policy and procedures.
Benefits- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time…
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