Manager​/Senior Account Manager - Business to Business

Description

A B2B (business-to-business) account manager is responsible for building and maintaining long‑term relationships with B2B customers. This person will serve as the main point of contact, understanding client needs to ensure satisfaction, manage sales within the account, and generate revenue growth. This role often involves a mix of sales, customer service, and strategic planning. This person will report to the Director, Marketing and Channel Expansion.

Note: this position is open to remote locations in the US as a fully‑remote role, or can be a hybrid office/remote role if based in the Grand Rapids MI, Minneapolis‑St.Paul MN, or Piedmont SC areas.

Padagis estimates total compensation (base salary plus incentives) for this position to fall on or about $ per year for the Manager level and $ for the Senior Manager level, depending on experience, qualifications, and job performance.

• Sales & Revenue Growth
  :
  Manage and grow a defined territory or national B2B book of business for Padagis Naloxone. Achieve quarterly and annual sales targets through strategic prospecting, lead qualification, solution‑based selling, and account development. Develop sales forecasts, pipeline tracking, and account plans using CRM tools and market data.
• Account Management & Customer Engagement
  :
  Build strong relationships businesses for example; food and beverage, hospitality, construction, first aid and distributors. Conduct regular business reviews and provide insights on usage trends, pricing opportunities, and access initiatives. Serve as the primary point of contact for contract execution, pricing discussions, and service follow‑up.
• Market Development
  :
  Identify emerging opportunities across different business platforms employers, institutional, hospitality and direct procurement channels. Monitor competitive landscape and provide field insights to commercial, medical, and marketing teams. Represent the company at conferences, trade shows, community events, and customer workshops.
• Cross‑Functional Collaboration
  :
  Partner with Marketing, Supply Chain, Distribution, Customer Service and Public Interest sales team to ensure seamless account onboarding and product fulfillment. Support internal initiatives including forecasting, new product introductions, and new customer pilots. Contribute to development of customer‑facing materials and digital resources.

• Bachelor's degree or equivalent combination of education and experience.
• 4+ years of B2B sales experience (for Account Manager level), ideally in pharmaceuticals, medical devices, healthcare solutions, hospitality, or food & beverage.
• Experience with contract negotiations.
• Experience in business segments specifically hospitality, food & beverage or first aid.
• Ability to travel 30-50% as needed.
• Strong analytical skills—ability to read sales reports and identify trends.
• Must be self‑motivated and able to work independently.
• Demonstrated ability for relationship management with key stakeholders from all different levels to grow reach and influence.
• Excellent interpersonal, oral and written communication skills.
• Proficiency in Microsoft Office Suite—Excel, PowerPoint, Word.
• Additional competencies: teamwork, sales skills, problem‑solving, critical thinking, time management, emotional intelligence and adoptability/flexibility.

Since its beginning, Padagis has been undergoing the process of identifying what we believe will lead to the success of our organization in a competitive landscape. To that end, we have developed a set of five "core" competencies. We strive to bring employees on board the journey with us who exemplify these key competencies:

• Service delivery—understand who your internal and external customers are, identify their needs, and deliver value above their expectations.
• Active collaboration—seek opportunities to work together across teams, function, business units, and geographies to seek success.
• Demonstrate agility—proactively identify changes in our environment and act quickly, leading or embracing change.
• Think differently—create, develop, and implement new ideas, products, services, or processes that involve…