Front Desk Receptionist -Part-Time

As the first point of contact for our clients, this role is essential in creating a warm, positive, and professional experience from the moment they walk through our doors.

We are currently looking for a welcoming and organized part-time receptionist to join our team at Brow Chic!

Availability - Must have flexibility Monday-Friday between 8:30am-7pm and Saturdays 8:30am-4pm (Saturdays once or twice a month).

Here are the key details and responsibilities for the position:

Client

Experience:

Greet clients warmly, assist with check-ins and check-outs, and ensure a welcoming atmosphere.

Scheduling & Phones:
Manage incoming phone calls, respond to client inquiries, and schedule appointments accurately using our booking system.

Administrative Support:
Maintain a clean front desk area, process payments, and assist the management team with daily operational tasks as needed.

This is a key holding position. Consistency and reliability are extremely important. The front desk staff are responsible for opening and closing the studios and require someone who takes initiative.

We are seeking someone who is detail-oriented, possesses excellent communication skills, and thrives in a busy service environment. A positive attitude and a passion for helping others are our top priorities!

• Proven work experience as a Salon Receptionist, Front Desk Representative, or in a similar client-facing role.
• Hands-on experience with office equipment, appointment scheduling, Point of Sale (POS) systems, phones, and printers.
• Familiarity with the salon and spa industry is preferred.
• Excellent communication skills (verbal, phone, and email) and a positive, client-focused attitude.
• Solid organization and record-keeping abilities.
• The ability to remain calm and effectively troubleshoot under pressure.
• High School diploma or equivalent.