Customer Service Manager

We want a Customer Service Manager at Production Systems Inc who treats every MN objection as a clue, not a wall. The shape of it is simple — bring 8 years and Account Management, take home $82,000 - $116,000, and grow into whatever Production Systems Inc builds next.

• Support manager account executives with prospecting and follow-up strategy
• Seed Duluth social channels with content that earns replies
• Mentor junior reps on outreach cadence and objection handling
• Frame the relentlessly-kind ROI a Duluth, MN CFO can defend internally
• Hand marketing the field intel that sharpens next quarter's ads
• Line up the purpose-led sponsor ships that put Production Systems Inc in front of buyers
• Turn cold sales marketing leads into signed deals across Duluth, MN

• 8+ years building trust the slow, unglamorous way
• The kind of curiosity that reads the docs before asking
• Demonstrated ability to manage competing priorities under tight deadlines
• Demonstrated capacity to mentor or support manager teammates
• Critical thinking skills and sound, independent judgment
• The reflex to surface risk before it surfaces itself

Based in Duluth, Production Systems Inc has spent 8 years shaping how people work across the sales marketing space. We keep the contract workload sustainable so your best Hub Spot Service Hub work isn't your last gasp.

The offer is plainspoken: $82,000 - $116,000, coaching that grows you, benefits that cover you, and a schedule that flexes with Duluth.

Pulled forward to the top of the queue today, so your timing is good.