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Guest Services Attendant
Job in
Duluth, St. Louis County, Minnesota, 55806, USA
Listed on 2025-12-31
Listing for:
Spiritmt
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
SUMMARY/OBJECTIVE
Working under supervision; this position requires excellent guest service, effective communication with guests & fellow employees and instrumental involvement within ticket sales, guest service, rental department, general housekeeping and an overall commitment to working as a team within our recreation facility.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Serve as the first point of contact for guests, offering information and assistance.
- Address questions, concerns, and manage lost and found items.
- Create a welcoming and informative atmosphere for all visitors.
- Collaborate with other team members to ensure a seamless guest experience.
- Handle guest issues with empathy and efficiency.
- Maintain a thorough understanding of resort facilities, services, and events.
- Excellent communication and interpersonal skills.
- Passion for customer service and hospitality.
- Ability to handle multiple tasks in a fast-paced environment.
- A friendly, outgoing personality, capable of making guests feel at ease.
- Must be available to work during the specified hours, including weekends and holidays.
- Must be able to be on your feet, lifting, bending and stooping for extended periods of time.
- Must be able lift to 25 pounds
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