Guest Services Supervisor

Building Location

Building E - Essentia Health - Duluth

2045280 GUEST SERVICES - SMDC HOSP

Primary role is to provide a friendly, welcoming and caring greeting to each person entering Essentia Health. Will approach and greet each individual in a manner that is professional, warm and accepting, anticipating visitor needs by offering and giving assistance, answering questions, providing directions and when appropriate escorting, or securing an escort, for the visitor to a specific destination. Responsible for screening patients for COVID-19, which entails temperature taking, asking screening questions, and handing out masks to patients in need, while logging use of inventory in database in addition to securing inventory for next shift.

The position provides patient information and secures wheelchairs and interfaces with volunteers who assist with hospitality and escorting. The position gives information and/or has knowledge of the Essentia campus and additional resources regarding the main campus. The position may provide information on basic community resources, including lodging, bus service and taxi service.

Minimum of 1 year experience in an Information/Hospitality Desk or customer service environment.

No educational requirements.

No certification/licensure required.

1

Day Rotation (United States of America)

$22.81 - $34.22

At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.

To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at .