Information Specialist II - Human Resources; Duluth; Promotional Duluth
Listed on 2026-01-09
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Customer Service/HelpDesk
Clerical, Office Administrator/ Coordinator
We are looking for a skilled, enthusiastic individual who is committed to professional development, health and wellness to provide administrative support for the Human Resources Employee Development team.
Responsibilities- Managing room reservations as well as fitness space use. This includes assisting the needs of users who hold meetings open to the public.
- Monitoring trainings and assisting with trouble shooting of technology for trainers and attendees.
- Organization of the physical training rooms to include arranging tables, chairs, etc.
- Assisting with the annual Farmer's Market as well on-site vendor visits.
- Tracking class registration for all county employees in Learn.
- Assisting with registration and gift give-a-ways for the wellness program.
- Assisting with Above + Beyond nominations and the distribution of gift items.
- Frequent use of OnBase and Mitchel Humphrey to process bills and establish service and training contracts
This position is part of the Civil Service Confidential Unit Employees Collective Bargaining Agreement represented by Confidential Public Employees Association.
An employee in this class performs a variety of process tasks and problem-solving activities that require discretion and factual judgments to appropriately apply established procedures, policies and practices to work situations. Duties include explaining established departmental regulations, policies and procedures; and processing information gathered from varied sources to compile departmental records in accordance with established procedures requiring the employee to exercise some judgment to adapt and apply the appropriate procedures to a variety of normally recurring work situations.
The work is performed under the direction of a designated lead worker or supervisory staff.
CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside.
FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others.
OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; work with clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.
MINIMUM QUALIFICATIONS (Pass/Fail)- Permanent status as an Information Specialist I or Office Assistant; OR three (3) years full-time paid verifiable experience in a clerical support position.
- Demonstrated ability to operate personal computer-based systems.
- Proficiency, as defined by the Civil Service Commission, in operating word processing software.
- Ability to type from clear copy at a rate of 40 w.p.m./net.
RATING SYSTEMS:
Supplemental Questions will be 100% of the scoring process:
Points will be awarded based on the applicants answers to supplemental questions 7-19.
Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.
When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It is recommended you draft your answers in a separate document and copy/paste the answers into the application when you’re finished writing. Failure to answer and save all of the questions on the “Supplemental Questions” page within 30 minutes may result in the deletion of your answers by the application system.
TENTATIVERECRUITMENT & SCREENING PROCESS
SCHEDULE:
- January 5, 2026 - Applicant screening to begin
- Week of January 12, 2026 - Supplemental question scoring to be completed
- Week of January 26, 2026 - Interviews to be conducted
ESSENTIAL FUNCTIONS:
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online ouiscountymn.gov/job descriptions.
VETERANS PREFERENCE:
- Veteran: DD214 noting character of service.
- Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
- Spouse of Disabled…
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