Course Support Coordinator

Job 376820

Location Twin Cities

Job Family Student Services

Full/Part Time Full-Time

Regular/Temporary Regular

Job Code 9703SS

Employee Class Acad Prof and Admin

The Community-Engaged Learning Coordinator provides direct support to faculty teaching community-engaged learning (CEL) courses and serves as a key staff member in managing CCEL's network of community partnerships. Reporting to the Director of CCEL, the CEL Coordinator is responsible for supporting partner onboarding and managing the administrative agreements that formalize university-community relationships, connecting faculty with appropriate community partners and resources that meet course and partner goals, providing guidance on CEL course integration and logistics, and administering and training users on the Give Pulse platform to build courses and community engagement opportunity matching into CEL courses.

The CEL Coordinator also supervises the CCEL Peer Advisors program, in which students assist peers to connect to community-engaged volunteer opportunities.

This position requires strong interpersonal skills, attention to detail, and organizational capacity. The successful candidate will work collaboratively with faculty, students, community partners, and internal campus stakeholders to facilitate high-quality CEL curricular and co-curricular experiences. This is an excellent opportunity for an organized, service-oriented professional who is comfortable with technology use to directly impact faculty teaching excellence and student learning outcomes while strengthening community-university program partnerships.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

• Serve as staff contact for faculty teaching CEL courses that incorporate direct service opportunities; respond to inquiries regarding community partnerships and CCEL resources and programming.
• Consult with faculty to understand course goals related to partnership opportunities for students and provide general guidance on pedagogical best practices, syllabus construction, and course logistics.
• Connect faculty with community partners based on course objectives, student populations, and partner capacity and interests; facilitate introductions and initial meetings between faculty and partners.
• Maintain comprehensive knowledge of CCEL's partner network, including partner organizations, sectors served, geographic locations, course integration models, and capacity constraints.
• Assist in facilitating or supporting faculty workshops, pre-service orientations, and instructional resource development to build capacity for community-engaged learning.

• Assist in expansion and stewardship of CCEL's diverse portfolio of community partners, including nonprofits, government agencies, schools, and businesses.
• Onboard partners, including assessing initial needs, discussing University partnership expectations, introducing CEL models, and clarifying roles and responsibilities.
• Coordinate memoranda of understanding (MOUs) and terms of service agreements with community partners; maintain organized, accessible repository of all partnership agreements.
• Provide ongoing support and communication with partners throughout partnership life cycle, including course coordination, troubleshooting, assisting with student/partner resolution, and feedback loops.
• Compile and report on partnership metrics and partnership feedback for CCEL assessment and strategic planning efforts.

• Manage CCEL's implementation and…