Information Specialist III - Auditor's Office

Information Specialist III - Auditor's Office

The Information Specialist III position in the Auditor’s Tax Division is County, MN is a public‑facing position located in the Duluth Courthouse office. The primary focus of this position is to provide excellent customer service and positive experiences to the citizens of St. Louis County and the general public via phone, email, and in person.

$23.74/hr – $28.44/hr

• Answer phone calls and in‑person questions regarding the status of property taxes: this includes explaining late fees, penalties, delinquent tax status, payment plans, and tax forfeiture.
• Process deeds, mortgages, and other land title‑related documents in both paper and electronic recording forms.
• Research recorded documents to maintain accurate owner/taxpayer information.
• Update taxpayer addresses and escrow account information from the department’s email and mail‑in requests.
• Perform work as dictated by statute/MN Department of Revenue requirements such as processing tax payments received by mail, sending tax statements/letters for the entire county.

• Five (5) years full‑time paid verifiable clerical experience; OR an equivalent combination of education and/or experience as determined by the Director of Human Resources.
• Demonstrated ability to operate personal computer‑based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word‑processing software.
• Ability to type from clear copy at a rate of 40 wpm/net.

• Entry level

• Full‑time

• Customer Service, Other, and Administrative

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance

Apply by: 01/15/2026