Human Resources Business Partner

Company:
Vensure Employer Solutions - the largest privately held organization in the HR technology and service sector, providing HR/HCM technology, managed services, and global business process outsourcing (BPO). Serves over 95,000 businesses and processes over $135B in annual payroll. Headquarters:
Chandler, Arizona. Website:

Position:
Human Resources Business Partner

Position summary:

The HR Business Partner delivers tailored HR solutions that drive client success, retention, and growth. Specializes in resolving complex issues, ensuring compliance with employment laws, and providing a seamless client experience. Provides proactive consultation and ongoing support to develop, implement, and monitor HR strategies aligned with client needs. Known for collaboration, strategic thinking, and service excellence while upholding rigorous compliance standards.

Essential duties and responsibilities:

Partner with Executive- and Elite-tier HR-centric clients with a strong emphasis on HR compliance.

Build a deep understanding of client business models, workforce practices, goals, and operational drivers.

Provide expert guidance across industries, incorporating state and federal employment and payroll regulations, including multi-state compliance.

Deliver customized, best-practice HR solutions aligned with internal standards to proactively reduce risk and liability.

Resolve complex employee relations matters and investigations through timely, well-documented consultation and follow-up.

Advise on investigations, coaching and counseling, reductions in force, ADA, PWFA, leaves of absence, terminations, and related matters.

Develop and recommend HR tools and programs such as handbooks, job descriptions, compensation and PTO plans, performance management systems, and hiring/onboarding processes.

Identify and elevate legal and regulatory concerns, facilitate resolution, and support client retention efforts.

Encourage adoption of HR compliance training, tools, products, and services to enhance client operations.

Accurately document all client interactions in the HRIS and leverage data, reports, and technology to identify trends.

Collaborate cross-functionally with internal teams, brokers, and stakeholders to manage escalations and execute service plans.

Manage client expectations in a fast-paced environment while monitoring service delivery, SLAs, and annual deliverables.

Communicate compliance updates to clients through various channels and support continuous process improvement initiatives.

Maintain current knowledge of employment laws and HR best practices through ongoing training and professional development.

Regular, on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement in activities that cannot be performed remotely without compromising security, efficiency, or effectiveness.

Some domestic travel required for team onsite meetings, client visits, customer events, industry conferences, and training sessions. May include air travel, ground transportation (cars, taxis, rideshare), and occasional public transportation.

Marginal functions:

Build, maintain, and promote relationships with team members and peers across disciplines to ensure effective coordination of communications and services affecting clients.

Attend webinars and training to stay up to date on best practices related to the company and department.

Complete projects and other duties as assigned by supervisor.

Knowledge, skills, and abilities:

Strong organizational, time management, and technical skills; personable, articulate, and professional.

Demonstrated expertise in HR best practices and compliance with…