Nurse Manager, National Care Coordination Center, Emergency
Listed on 2026-10-12
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Nursing
RN Nurse, Director of Nursing, Charge Nurse, Healthcare Nursing
Nurse Manager – Emergency Care Coordination | $133K–$154K
Full-Time | Onsite | Variable Schedule
$133,000–$154,000 annually
Potential $10,000 Sign-On Bonus for Eligible Candidates
Lead a Team. Improve Patient Care. Make an Impact.
Are you an experienced Registered Nurse with a passion for leadership, care coordination, and improving healthcare operations?
Kaiser Permanente is seeking a Nurse Manager – National Care Coordination Center, Emergency to provide clinical and operational leadership within our National Care Coordination Command Center in Duluth, Georgia.
This opportunity is ideal for an RN leader who thrives in a collaborative environment, enjoys developing high-performing teams, and is passionate about ensuring patients receive the right care at the right time.
What You'll DoAs a Nurse Manager, you'll lead clinical teams and support safe, effective patient care across the continuum.
Key responsibilities include:
- Lead, coach, and develop nursing and multidisciplinary care teams.
- Oversee daily clinical operations, staffing, workflow, and resource utilization.
- Support emergency preparedness and coordinated patient-care operations.
- Collaborate with physicians, healthcare providers, and cross-functional teams.
- Promote seamless care transitions and consistent clinical standards.
- Monitor quality, patient safety, and regulatory compliance.
- Manage staff performance, training, competencies, and professional development.
- Support hiring, scheduling, operational budgets, and resource planning.
- Analyze operational data and performance metrics to identify improvement opportunities.
- Lead process improvement initiatives that strengthen efficiency, service quality, and patient outcomes.
- Resolve escalated patient and member concerns while maintaining a patient-centered approach.
- Bachelor of Science in Nursing (BSN) required.
- Minimum 3 years of experience in clinical healthcare, business operations, or a directly related field.
- Minimum 2 years of leadership experience
, with or without direct reports. - Minimum 2 years of customer, member, or patient service experience
. - Active Georgia Registered Nurse (RN) license required at hire.
- Current Basic Life Support (BLS) certification required at hire.
- Experience in care coordination, continuum of care, clinical operations, or nursing leadership.
- At least 2 years of project/program management or implementation experience.
- At least 2 years of process improvement experience.
- Experience with clinical quality, regulatory compliance, operational reporting, or multidisciplinary team management.
Kaiser Permanente offers a comprehensive benefits and total rewards package that may include:
- Medical, dental, and vision coverage
- Professional development and leadership training
- Collaborative teams and organizational resources
Compensation and benefits are subject to applicable eligibility requirements and Kaiser Permanente policies.
Work Arrangement: Onsite
Employment Type: Full-Time, Regular
Schedule: 40 hours per week, variable shifts and workdays
Department: National Care Coordination Command Center
Kaiser Permanente is an equal opportunity employer committed to fair and inclusive employment practices.
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