Quality Assurance Specialist – Customer Interactions
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist in the United States (Minnesota) to analyze calls, emails, social media posts, and SMS contacts from Nex Rep's independent contractors. You will identify trends and ensure interactions meet client standards.
Responsibilities include real-time or post-hoc monitoring, providing feedback, and calibrating scoring with clients. Strong Excel and Office 365 skills, collaboration, attention to detail, and independent work are essential.
Join us at Nex Rep LLC as our next Quality Assurance Specialist – Customer Interactions in Saint Paul, MN, United States.
Our organisation is growing, and we are hiring a Quality Assurance Specialist – Customer Interactions in Saint Paul, MN, United States.
This role is for the Quality Assurance Specialist – Customer Interactions role at Nex Rep LLC.
We are seeking a motivated Quality Assurance Specialist – Customer Interactions to join Nex Rep LLC in Saint Paul, MN, United States.
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