Outlet Store Manager

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Full Time Management Duluth, MN, US

30+ days ago Requisition

Salary Range: $40,000.00 To $42,000.00 Annually

Outlet Store Manager

Full-Time 40hrs/week

$40,/year

True North Goodwill is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online.

We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper.

Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how.

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Why we are a great place to work?

• Flexible work schedules to create a schedule that allows for a work/home balance.
• Retirement & 401K planning with company match (Up to 6%)
• Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
• Knowing you are part of making an impact in people’s lives
• Critical Illness and accident insurance
• Basic life insurance at no cost, with voluntary and spousal coverage options
• A culture built upon our core values of:
  Trust, Respect, Dedication, Responsibility, and Innovation
• Career support and planning

Job Summary

The Outlet Store Manager is responsible for overseeing daily operations at the outlet store while managing donation overflow to maximize sales, efficiency, and sustainability. This position ensures smooth retail operations, optimizes inventory flow, and enhances customer and donor experiences. This Role requires strong leadership, problem solving skills and the ability to balance retail management with logistical efficiency.

Duties and Responsibilities

• Leading outlet store operations, including staffing, merchandising, and customer service.
• Managing donation overflow, ensuring sorting, pricing, and redistribution of goods.
• Implementing strategies to optimize budgeted sales and reduce waste through recycling and secondary markets.
• Monitoring inventory flow from donation centers to the outlet, coordinating logistics, and maintaining accurate records. Implementing safety and compliance protocols for both retail and warehouse environments.
• Ensuring adequate store staffing and scheduling of employees.
• Follow banking and cash handling procedures.
• Create an exciting shopping environment every day.
• Training and mentoring staff to achieve operation goals and deliver excellent service.
• Prepare and conduct formal employee performance reviews on a timely basis.
• Assistance with cashiering.
• Assist with the development of the outlet’s sales goals and provide input/suggestions to supervisors and other retail management staff in the pursuit of continuous improvement of the outlet’s success.
• Continuous development of a positive image of True North Goodwill in the community.
• Timely arrival at the workplace and consistent attendance.
• Perform work activities in conformance to Goodwill Values Statement which includes the…