Steve O'Neil s Family Coach

Position: Steve O'Neil Apartments Family Coach
* SUMMARY*:
Responsible for holding and broadly disseminating the vision of Steve O’Neil Apartments as _a culturally diverse community that keeps the well-being of all children and their families at the very center of community life _bycoaching and advocating for families so that they can realize their hopes and dreams. Understands and applies _Housing First, Harm Reduction, Circle of Security, Trauma-Informed Practice, _and _Community Wellness _philosophies and approaches.

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· Uses coaching and relational skills to encourage and support residents in choosing healing strategies for themselves and their families; building hopes and dreams for themselves and their families; and identifying and using strategies to reach those hopes and dreams.

· Participates in co-creating daily community life practices that promote relationship-building, healing, trust-building, health and wellness, and curiosity for learning.

· Participates in building the components of a successful community life that encourages and supports development for all.

· Creates bridging strategies that connect residents to broader resources and activities.

* ESSENTIAL DUTIES AND RESPONSIBILITIES*:

· Conduct screenings and schedule intake with families/heads of households to determine and document housing eligibility (HUD, HPH, LTH, Income verification, etc.), review program rules and expectations, and assess barriers to successful tenancy.

· Assist with arranging, and supporting the details of the move-in to the Steve O’Neil Permanent Supportive Housing Program ensuring that the living environment is safe and livable. Identify resources to cover one-time expenses that facilitate access to housing and the establishment of a household such as security deposits, moving costs, furnishings, adaptive aids, and environmental modifications.

· Assist households to obtain benefits they are, or may be, eligible for such as MFIP, medical assistance, general assistance, food support, child care/respite, etc.

· Assist households in maintaining their project-based housing voucher with HRA by completing all subsidy requirements, within 14 days of any changes (income/household size), and annually thereafter.

· Advocate and support families in obtaining needed community services such as health care, substance abuse treatment, mental health treatment, transportation, etc.

· Provide crisis intervention as needed and/or when requested by property management for program participants; address disputes or differences between residents and property management; assist in household disputes and conflict resolution between residents.

· In conjunction with families and individuals, develop an Individualized Service Plan, based on the housing assessment, to establish goals and action steps toward stabilization, independent living, and self-sufficiency;
Assist tenants in identifying and accessing services necessary to reach their goals in the areas of housing, education, income, security, and quality of life.

· Provide case management, advocacy, and support for families impacted by homelessness, domestic violence, mental health, addiction, and other barriers who are participating in the Steve O’Neil Permanent Supportive Housing Program.

· Meet with households at least twice / month (more often when needed), including home visits, to monitor progress or barriers toward achieving Individualized Service Plan goals and to ensure proper housekeeping and condition of the apartment.

· Support families and individuals in examining the impacts of current and past trauma and stress on family life while working to build on current personal assets, creating a hopeful future.

· Monitor, assess, and assist families with life skills, such as independent living, parenting, budgeting, home care, hygiene, etc.

· Participate in Steve O’Neil Apartments community activities and meetings, and advocate for individuals and families in the community while working with other service providers.

· When applicable, participate in inter-agency teams/meetings in Duluth and St. Louis County to…