Service Tech

Purpose:

Performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Location Manager, Shop Foreman, Internal D-TAC or senior technicians.

Job Responsibilities/Duties

• Perform basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions products

• Participates in Service Educate Training programs required for the development of skills and knowledge

• Maintains current knowledge of John Deere and competitive products

• Maintains condition of vehicles, inventory, tools, and equipment

• Maintains clean work area and performs work in a neat and orderly fashion

• Follows all safety rules and regulations in performing work assignments

• Completes all reports and forms required in conjunction with work assignments

• Accounts for all time on a timecard and for all material used in performing assigned duties

Experience, Skills, and Knowledge:

• 1+ years in performing service repairs

• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures

• Proficient knowledge in mechanical, electrical, and hydraulic systems in the repair of agricultural and turf equipment

• Ability to operate vehicles and equipment used for diagnostic purposes

• Ability to lift 50-75 lbs. repeatedly on a daily basis and more on occasion

• Ability to perform duties in extreme seasonal temperatures

• Ability to climb and stand for extended time in a safe manner on big/tall equipment while performing repairs

• Ability to go on Service Calls when needed, a valid driver's license is required

• Be available to complete long-term repairs on a customer's equipment in a timely manner

• Forklift certified preferred

• Ability to use Service Advisor and basic computer functions

• Proficient oral and written skills

• Climb up on equipment and in smaller spaces in equipment to make repairs

* This is a safety sensitive position