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End-to-End Service Delivery Coordinator
Job in
Dumbarton, West Dunbartonshire, G82, Scotland, UK
Listed on 2026-08-30
Listing for:
BT Group
Full Time
position Listed on 2026-08-30
Job specializations:
-
Business
Business Administration
Job Description & How to Apply Below
BT Group in the UK seeks a Service Request Coordinator to manage end-to-end delivery of customer service requests for national infrastructure projects. You will collaborate across teams, drive timely fulfilment, maintain contract-specific SLAs, and keep customers informed with regular status updates.
The role emphasizes proactive risk escalation, continuous improvement, and adherence to security protocols in a desk-based environment requiring UK government clearance readiness.
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