Logistics Coordinator. LilyLifestyle

Planning & Logistics Coordinator

1 Year FTC, Dumbarton - Full Time On Site

We're recruiting on behalf of a well-established manufacturing business based in Dumbarton for a Planning & Logistics Administrator to join their operations team on a 1 year fixed term contract.

This is a busy, detail-driven role sitting at the heart of the despatch and logistics function. You'll be responsible for ensuring all customer despatches are planned, processed and fully HMRC compliant, while keeping customers informed and satisfied throughout. It's a role where precision genuinely matters and where no two days are exactly the same.

• Processing and planning customer despatches and orders
• Ensuring full compliance with HMRC requirements including SEED, WOWGR and MGN regulations.
• Managing daily compliance checks, liaising with the warehouse team on the day of despatch, and coordinating between customers, suppliers and internal teams including production and accounts.
• Reporting weekly and monthly stock data to key stakeholders, and ensuring customer charges are accurately recorded and raised.

• Solid administration and customer service experience, ideally from a logistics, supply chain or regulated manufacturing environment.
• Familiarity with HMRC excise compliance (SEED/WOWGR/MGN) is a real advantage, though strong attention to detail and a willingness to learn are equally important.
• Confidence using Excel and other Microsoft packages, clear communication, and the ability to stay calm and organised under pressure.

A detail-focused, proactive administrator who takes ownership of their work, communicates well at all levels and can juggle multiple priorities without dropping the ball.