Communication Assistant

Dumfries, United Kingdom | Posted on 01/09/2026

Our mission is to support young people to recover from trauma, live fulfilled lifestyles and engage in lifelong learning to transition on to positive destinations.

Our vision is to be the most trusted therapeutic care and education provider throughout the UK. We trust our staff to help support and nurture our young people to have the best outcomes.

Our difference is that we believe in a holistic approach: that the smallest details can mean a world of difference to a vulnerable young person.

We sweat the small stuff.

People Assistant

Dumfries based

Full time, 9am-5pm Mon-Fri

Salary: £27,976 - £30,946 depending on qualifications and experience

The Greenleaf Team

We’re looking for people to join our team thatshare our beliefs. We believe in a holistic approach: that even the smallest detail can mean a world of difference to a vulnerable young person. We want team members who never give up on our young people, who are compassionate and who believe that our young people deserve the best we can give them.

Visit our website for more info:

Job Role

Todeliver high-quality administrative support across recruitment, onboarding, and general business operations, ensuring efficient and well-organised processes.

Toprovide first-line HR support to managers, handling low-level HR queries,coordinating HR processes, and ensuring compliance and consistency across the employee lifecycle.

You willbe based in Head Office and work closely with people managers and other departments at Greenleaf to provide overall support across administration andHR processes. You will report to the People Advisor and work collaboratively with our other office teams and L&D department.

You willbe a part of providing excellent care to the young people by providing the structure of support around our care teams that enables them to look after theyoung people.

With greater expectations come greater rewards. If you’re selected to become part ofthe Greenleaf family, you’ll not only enjoy a salary that’s higher that thesector average, but you’ll also enjoy a comprehensive benefits package and generous holiday entitlement.

You willbe eligible for our wellbeing package, which includes an external EAP with a24/7 wellbeing line and free counselling sessions, a health cash plan, whichincludes dental and optical cover, physio therapies, and a 24/7 GP helpline,and our Greenleaf For You platform, which gives you access to a wide range of discounts and savings on vouchers.

You willalso have access to a wide range of development opportunities.

Specific Duties and Responsibilities

Onboarding& Offboarding

• ManageATS and recruitment inbox
• Facilitate the advertising and promotion of vacancies on various platforms (job boards,social media, etc.)
• Schedule interviews and coordinate candidates
• Process references and safer recruitment checks
• Prepare contracts and onboarding documents
• Coordinate inductions and training schedules
• Ensureall onboarding compliance is completed
• Manage leavers and exit process
• Complete exit interviews
• Managethe employee lifecycle and provide support throughout
• Gather staff feedback at onboarding and offboarding stages

General Administration

• Monitor inbox/phones and respond or triage queries
• Maintain filing systems and databases
• Provide meeting and diary support
• Maintain accurate systems and documentation
• Support data entry and reporting for HR and leadership
• Curatethe company newsletter and other company-wide communications
• Office administration

HR Support

• Managethe company’s HR systems
• Respondto low-level HR queries from managers and staff
• Provide guidance based on policy and templates
• Escalate more complex issues to People Manager
• Assist managers with flexible working requests (documentation, timelines)
• Prepare change of T&Cs…