Assistant Store Manager

Assistant Store Manager

Location: Dumfries, GB

Assistant Store Manager

Dumfries, DG1 1NA

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

An important member of the Dulux Decorating Centre (DDC) store management team, you will support the Store Manager in increasing sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet performance targets. Important will be the ability to cover for the Store Manager in their absence.

This is a full time 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work alternate Saturday shifts (8am to 12pm), with time off in lieu.

• Support the Store Manager to deliver a culture of engagement & the national engagement plan, through action planning.
• Assist in nurturing a high performing sales team to deliver an outstanding customer experience.
• Own & manage store standards in line with the DDC Operational Excellence Guide.
• Collaborate with colleagues in the ownership of the P&L with an emphasis on delivering sales, while optimising margin, cost efficiency & protecting against stock/cash losses.
• Cultivate & maintain strong customer relationships.
• Help review performance + monitor customer/store trends

• Proven experience in supervising a store and reviewing people/business performance.
• Understanding the importance of nurturing and inspiring colleagues
• Comfortable using business systems.
• Commercially astute.

• Excellent communication, customer service & interpersonal skills.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Well organised & with an eye for detail.
• Calm under pressure.

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.