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Retail Supervisor

Job in Dumfries, Dumfries and Galloway, DG1, Scotland, UK
Listing for: British Heart Foundation
Contract position
Listed on 2026-07-18
Job specializations:
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 9000 - 12000 GBP Yearly GBP 9000.00 12000.00 YEAR
Job Description & How to Apply Below

Are you looking for an opportunity to progress your retail career? We’re looking for a Supervisor to join our home & fashion store team in Dumfries, so we could be the perfect match!

This is a 5 Month Fixed Term Contract. Candidate must be fully flexible to work across 7 days per week including Weekends and Bank Holidays.

What does this role involve:

As a Supervisor, you will support the store management team by inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values.

  • Ensuring highest standard of customer service
  • Achieving targets
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock
What are we looking for:
  • Experience in customer service in a senior sales assistant role
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards
Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Staff benefits include:
  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers
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