Retail Assistant, Retail Associate​/ Customer Service

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

£12.71per hourplus benefits

Reports to: Shop manager

Department: Trading

Contract: Fixed term contract until 31/05/2027

Hours: 5– Sundays only

Location: Dumfries Shop

Closing date: 13th September 202623:55

Please note:
You must be eligible to work in the UK to apply for this vacancy. Cancer Research UKis not able tooffer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

We’relooking for a motivated retail assistant to join Cancer Research UK’s trading team.

You’llbe acting as an ambassador for Cancer Research UKandtaking responsibilityforthe shop on a Sunday.

You’llalso be surrounded by people who are as dedicated to beating cancer as you are.

• Overseeingtherunning of the shop on a Sunday. This includestakingkeyholder responsibility(training provided) and supporting a talented and diverse team of volunteers.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processingdonatedgoods and newstock.
• Coming up withcreativeideas to help generate new income, with guidance from the Shop Manager.
• Using your customer service skills to make sure our customersandsupporters feel welcome and appreciated.
• Maintaining shop standardsregardingsafeguarding,compliance and healthand safety.
• There will be a varied amount of manual handling and physical activityrequiredwithin the day-to-day duties of the role.

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently and as part of a team.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, wedon’tforget that you have a life outside of work too.

We make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools,policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst  therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact  or 0  as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.