CRL​/Principal - CRL - Business Consulting

Principal – Consumer Products, Retail and Logistics, Infosys Consulting

Infosys Consulting is currently seeking a Principal with proven consulting experience in the Consumer Products, Retail and Logistics sectors. The ideal candidate will have a minimum of seven years’ experience in the retail industry with a strong understanding of merchandising and supply chain business processes, technology and operations including knowledge of products and intermediary service providers. A key focus area would be experience in merchandising financial planning, assortment planning, retail store planning and operations, customer order management and inventory management.

As a Principal, you will participate in the delivery of engagements aimed at designing and executing business strategies for our clients, being responsible for quality, budget and staffing, working closely with senior client stakeholders. You will contribute to the firm’s development by guiding and mentoring teams and sharing knowledge. You will build the necessary skills to become an expert in your respective domain and contribute to advancing Infosys Consulting’s thought leadership in the industry.

• Participate in the design and delivery of client advisory, solution delivery and organizational transformation engagements in standalone projects or as part of wider client programmes
• Advise clients on strategy and detailed use cases by leveraging insights from industry best practices
• Lead and manage a team of consultants to develop concise and practical strategies, roadmap and/or re‑engineering program recommendations with a clear implementation path
• Oversee the formulation of hypothesis / client problem statement, identification, analysis and interrogation of related data and synthesize the key outcomes and resulting recommendations
• Seek out client input in a structured manner to better understand needs and develop ideas for how to meet those needs
• Collaborate with clients to define long‑term vision, goals and strategies, help identify and design downstream product, operational and technology initiatives
• Direct teams of global consulting, IT professionals & subject matter experts in establishing comprehensive business and functional requirements, then translating those requirements into actionable project initiatives with associated metrics
• Play a key liaison and coordinator between the business, product, technology, senior management, vendor teams and other members of the change programs

• Provide insights on new and emerging best practices in consumer products and retail, contribute to the development of service offerings
• Work with other practice members to support Infosys Consulting thought leadership activities and develop innovative assets, including differentiated points of view and methodologies
• Build social networks that enable knowledge and information flow and stay abreast of market trends and how the industry needs to respond
• Contribute to practice growth and vitality through roles such as recruitment, training and retention

• Coach and develop junior team members to deliver quality results and promote professional development
• Participate in and contribute to practice training activities

• Develop and build relationships at senior management
• Formulate and present Infosys Consulting propositions and service offerings

• Bachelor’s degree or foreign equivalent required
• Minimum 7 years of consulting experience within the Consumer Products, Retail and/or Logistics sectors
• Good depth of business process knowledge within retail merchandising and supply chain operations
• Demonstrated ability in delivering complex change programs in large organisations
• Strong background of participating in teams comprising both client stakeholders, operations, business and technology specialists
• A demonstrable ability to translate business objectives into operational and technology requirements with the commercial acumen to create supporting business cases
• Excellent presentation and facilitation skills with ability to build client relationships
• Must be willing and able to travel…