Community Support Worker

Support Part Time Cobble Hill, BC $23 - $26 CAD per hour

Job Title: Community Support Worker(CSW)
Department: Support

Location: Cobble Hill, BC
Direct Report: CSW Manager (CSM)

Shifts: 8am-4pm, 4pm-12am, 12am-8am
Salary Range: $23 - $26 /hr.

Cedars Recovery is a vibrant, growing organization with opportunities to suit your professional skills in a diverse and rewarding work environment. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills. Built by family for family - we are committed to setting you up for success as a part of our team.

Cedars Recovery is dedicated to the prevention and treatment of addiction. Our commitment is to provide connection, recovery, and healing for everyone - enhancing the quality of life for individuals, families and communities. Cedars specializes in the treatment of alcohol and other drug addictions along with process addictions and mental health disorders. We offer a full continuum of recovery-oriented programs designed to provide a foundation for achievable, sustainable recovery.

Cedars is located in Cobble Hill, British Columbia and situated on 60 acres of forested, private land, which provides a picturesque landscape and tranquil therapeutic setting. Vancouver Island is renowned for spectacular West Coast scenery, and also features a rich network of recovery communities.

"To inspire, facilitate, and foster lifelong recovery and healing from the effects of addiction for individuals, families, and communities."

The Community Support Worker (CSW) provides front-line support, structure, supervision, and safety within the residential treatment environment at Cedars Recovery.

CSWs play a central role in supporting patients through their recovery journey by maintaining therapeutic structure, observing and documenting behaviour, supporting medication processes, responding to crises, and promoting a safe and respectful treatment environment.

The CSWs report directly to the CSW Manager(s) and work collaboratively with Nursing, Clinical, Medical, Housekeeping, Culinary, Maintenance, Admissions, and Leadership teams to ensure continuity of care and operational consistency across the campus.

This position operates within a 24-hour residential setting and requires flexibility to work day, evening, overnight, weekend, and holiday shifts.

• Maintain daily therapeutic structure and accountability within the residential environment.
• Support patients in attending scheduled groups, meals, appointments, and activities.
• Conduct wake-up routines and assist patients in maintaining schedules and expectations.
• Monitor patient behaviour, interactions, and emotional presentation throughout the shift.
• Provide emotional support, encouragement, and appropriate feedback to patients.
• Enforce program rules, boundaries, and safety expectations respectfully and consistently.
• Review and follow patient-specific exceptions, restrictions, and support plans.
• Maintain professional boundaries with patients, families, visitors, and coworkers at all times.

• Respond appropriately to emotional escalation, conflict, and crisis situations.
• Utilize verbal de-escalation and trauma-informed approaches when interacting with patients.
• Monitor for safety concerns, behavioural changes, or medical concerns and escalates appropriately.
• Maintain awareness of campus safety and security throughout the shift.
• Conduct wellness and accountability checks as required.
• Respond to emergencies in accordance with organizational policies and procedures.

• Support medication dispensing processes in accordance with organizational policy, delegated…