Whistle Express Site Operations Manager
Job Description & How to Apply Below
Lead daily site operations at Whistle Express in Duncan, owning team performance, customer service, equipment reliability, and business results.
As Site Manager, you are the senior on-site leader between the Assistant Site Manager and Market Director. You will recruit, train, coach, and performance manage team members while ensuring safety, quality, cleanliness, and throughput. The position also oversees memberships, sales, labor, inventory, expenses, and maintenance.
Key Responsibilities:- Recruit, hire, train, coach, and manage site team members
- Champion welcoming customer service and resolve escalated concerns
- Manage workflow, equipment maintenance, repairs, and vendor support
- Set targets for sales, memberships, labor, and operations
- Conduct audits enforcing safety, compliance, and brand standards
- Strong customer service mindset and excellent communication skills
- Leadership, team building, and performance management abilities
- Strong problem-solving and decision-making skills
- Flexible schedule including weekends and holidays
- Ability to stand long periods and perform light physical tasks
Own Whistle Express site operations in Duncan through team development, customer care, equipment oversight, and measurable performance.
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