Customer-Focused Service Advisor

Position: Customer-Focused Service Advisor Role
Discover your potential as a Service Advisor at Velocity Truck Centres Canada in Duncan, BC. This role centers on providing top-notch service while managing vehicle repairs and customer interactions.

In this role, you will assess vehicle concerns, handle warranty claims, and prepare repair orders for customers. The ideal candidate possesses strong communication and technical skills, ensuring smooth operations from the first greeting to the final job completion. Your contributions will directly impact customer satisfaction.

Key Responsibilities:

• Engage with customers to identify vehicle issues

• Inspect vehicles and check for service recalls

• Clarify service estimates and provide updates

• Prepare repair orders while managing timelines

• Review completed jobs and finalize payments

Requirements:

• Demonstrated technical expertise with vehicles

• Knowledge base of truck components and parts

• Exceptional problem-solving abilities

• Strong organization skills in a busy setting

• Capability to work effectively with diverse clients

Bring your skills to Velocity Truck Centres Canada and enhance customer journeys in Duncan!
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