Patient Services Representative

Position: Patient Services Representative at Bon Secours
Enhance patient interactions as a Patient Services Representative at Bon Secours in Duncan. Deliver exceptional service by managing patient registrations, referrals, and appointment scheduling.

In this critical role, you will be the first point of contact for all patients and the community. You will efficiently process referrals, verify demographic information, and handle medical records accurately. With strong communication skills, you'll provide necessary financial options and ensure smooth patient flow in urgent care.

Key Responsibilities:

• Greet and assist patients with respect and professionalism

• Process admission paperwork and insurance verifications accurately

• Answer calls from patients and resolve inquiries promptly

• Maintain patient flow and communicate any issues immediately

• Coordinate bed placement needs for efficient service

Requirements:

• High School Diploma or GED required

• Familiarity with medical billing procedures essential

• Experience with medical office software necessary

• Basic knowledge of ICD-9 and CPT coding preferred

• Excellent communication and problem-solving skills required

Bring your organizational skills and care-based service to Bon Secours, enhancing the health of the Duncan community.