Store Manager, Retail & Store Manager

Great Plains Kubota is a family owned and operated and we are passionate about serving our employees and our customers.

We are seeking an experienced and driven Store Manager to lead operations at our Agriculture dealership. The ideal candidate will be responsible for managing daily store operations, sales, inventory, and customer service, while ensuring profitability and efficiency.

The primary duties of a Store Manager are to oversee the operations of the assigned dealership and ensure exceptional customer service, drive sales growth, coordinate the service and repair operations, manage inventory and oversee rentals. This is a key leadership role that requires strong business acumen, excellent communication skills and a passion for the agriculture industry. The essential job functions include, but are not limited to the responsibilities listed below.

Develop and execute sales strategies to achieve revenue targets and increase market share

Lead the sales team, providing guidance, motivation and training to ensure high performance

Build and maintain strong customer relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction

Recruit, train and mentor a team of leaders in multiple departments

Implement quality control procedures to ensure work meets industry standards and customer expectations

Resolve escalated service issues and provide technical assistance when needed

Monitor parts sales and profitability, identifying opportunities for growth and cost optimization

Set performance goals, conduct regular evaluations and provide constructive feedback

Foster a positive and collaborative work environment, promoting teamwork and professional growth

Encourage continuous learning and stay updated with market and industry trends

Become involved in the local community, creating a space for GP to become the local dealer of choice

Driving a customer first environment amongst team members and store culture

High school diploma or equivalent; additional education or training in business administration or related field is a plus.

Excellent communication skills, both verbal and written, with the ability to interact effectively with customers and internal teams.

Proficient computer skills, including experience with database management, MS Office applications, and CRM systems.

Ability to multitask and prioritize tasks effectively in a fast-paced environment.

Strong organizational and problem-solving skills.

Knowledge of dealership operations, including sales processes, marketing campaigns, and customer service best practices, is advantageous.

Familiarity with whole goods inventory management is a plus.