Sustaining Engineering Manager

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance - a culture where accountability is clear and aligned, and where we reward business outcomes and impact.

That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit  .

The Sustaining Engineering Manager is responsible for leading the multidisciplinary team that provides lifecycle support, equipment issue resolution, reliability improvement, and technical enablement for CRYOVAC commercial food packaging equipment across the Americas.

The Solutions Center is the first point of contact for customers and field service teams that need equipment diagnostics, technical information, troubleshooting, training, and sustaining engineering support. The Sustaining Engineering Manager owns the operating model and prioritization process that move issues from identification through root cause analysis, corrective action, engineering change, validation, and closure.

This role is accountable for improving equipment reliability and serviceability, managing lifecycle and obsolescence risk, supporting spare parts and service kit development, maintaining equipment configuration control, and improving the accuracy and availability of training and technical documentation.

The manager connects customers and field teams with Field Service, Technical Service, Customer Service, Sales, Manufacturing, Supply Chain, Quality, Product Management, and Research and Development Engineering. The role establishes clear ownership, escalation paths, handoffs, and accountability for sustaining and operational responsibilities within the Solutions Center while enabling R&D Engineering to focus on differentiated technical solutions, new technologies, and future equipment capabilities.

Location:

Duncan Automation Center, Duncan, South Carolina

Organization:

Solutions Center

Reports to:

Senior Solutions Center and Sustaining Engineering Manager

• Industrial Electrical Engineer
• Vertical Pouch Packaging Mechanical Engineer
• Vertical Pouch Packaging Electrical Engineer
• Two Technical Service Field Experts

Set priorities, clarify ownership, develop technical capability, and establish operating rhythms that connect field insight to engineering action.

• Lead sustaining engineering for the CRYOVAC commercial equipment portfolio across the full product lifecycle, from commercialization through end of service life.
• Establish clear ownership across mechanical, electrical, controls, and equipment engineering disciplines within the Solutions Center.
• Prioritize sustaining engineering work using customer impact, field performance, reliability, safety, lifecycle risk, issue frequency, issue severity, cost, and business value.
• Standardize root cause analysis, corrective and preventive action, engineering change, validation, and issue closure processes.
• Maintain clear escalation paths and handoffs between the Solutions Center, R&D Engineering, Field Service, Quality, Manufacturing, Supply Chain, Sales, and other stakeholders.
• Monitor open issues, closure performance, and recurring failure patterns to ensure problems move to resolution.

• Lead root cause analysis and corrective action efforts for significant equipment issues.
• Drive improvements in equipment reliability, serviceability, standardization, value engineering, and cost reduction.
• Partner with cross functional teams to identify failure modes, confirm root causes, implement corrective actions, and verify effectiveness.
• Establish performance measures that show whether corrective actions reduce recurrence and improve customer and field service outcomes.
• Use field performance, customer impact, safety, frequency, severity, cost, and strategic value to prioritize reliability initiatives.