ServiceNow Developer; Software Asset Management - SAM Pro
Job in
Dundalk, Baltimore City, Maryland, 21222, USA
Listing for:
Peek IT, LLC
Full Time
position
Listed on 2026-11-07
Job specializations:
-
Software Development
Job Description & How to Apply Below
You will build and enhance Service Now Software Asset Management (SAM Pro) capabilities for an enterprise program focused on Software Bill of Materials (SBOM) management and open-source software governance. This is a fully remote, 14‑month W2 contract engagement where you will work across SAM Pro, Discovery, CMDB and integrations to improve software license accuracy interview process is a single 45-minute panel interview.
Responsibilities- Design, configure and implement solutions within Service Now Software Asset Management (SAM Pro), and support SBOM data management and open-source software governance processes.
- Configure and maintain software normalization, software models and content service processes.
- Develop and enhance Service Now workflows, automation and integrations using Integration Hub.
- Support software reconciliation, entitlement management and software compliance activities.
- Collaborate with CMDB, Discovery and Asset Management teams to improve software license visibility and accuracy.
- Configure and maintain integrations with software inventory sources and endpoint management platforms.
- Develop and maintain business rules, flows, scripted processes and custom applications where required.
- Participate in solution design, testing, deployment and operational support, and create technical documentation and knowledge transfer materials.
- 5 years of Service Now development and implementation experience.
- 3 years of hands‑on experience with Service Now Software Asset Management Professional (SAM Pro).
- Strong JavaScript development skills within the Service Now platform.
- Experience with Service Now Integration Hub and REST/SOAP integrations.
- Experience with Service Now Discovery and CMDB data management.
- Experience with software model normalization and software asset reconciliation processes.
- Understanding of software entitlements, publishers, licensing metrics and compliance management.
- Experience working with SDLC and development practices in an enterprise environment.
- Service Now Certified Application Developer (CAD).
- Service Now Certified System Administrator (CSA).
- Service Now Certified Software Asset Manager.
- Experience working in an LFI or the financial industry.
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