Quality Assurance and Compliance Officer

Quality Assurance and Compliance Officer

Grade 6 ( £32,079.92 - £37,694.44 )

Full-time, indefinite

Abertay is a modern university with a global outlook, rooted in its local and national communities. We have made our mark with high quality, well-directed teaching and research, and a stimulating and enriching experience for our students.

Academic Services is within the Directorate of Student and Academic Services and is responsible for a range of activities relating to academic administration and governance. The team manages a range of student processes, including registration, timetabling, assessment, academic appeals, academic progression and awards. Academic Services supports the Academic Quality and Standards Committee, Faculty Academic Committees and Assessment Boards, and handles student discipline and complaints for the University.

Reporting to the Quality Assurance Manager, you will work with Academic Faculties and other University Directorates to provide high-level administrative support to executive officers and senior managers on compliance and quality assurance matters. You will have responsibility for the administration, accuracy and maintenance of the University's UKVI compliance activities for sponsored students. Alongside other officers, you will also support the student complaints, appeals and disciplinary processes, including interviewing students and staff.

You will also provide support for a variety of university committees, panels and task groups. The post holder will support other staff within Academic Services to enable both knowledge and relationships to be developed; will be expected to work closely with other officers to ensure consistency; and to support the work of Academic Services across all administrative areas as required.

• Provide high-level administrative support to executive officers and senior managers on compliance and quality assurance matters.
• Administer, maintain and ensure accuracy of University UKVI compliance activities for sponsored students.
• Support the student complaints, appeals and disciplinary processes, including interviewing students and staff.
• Assist with university committees, panels and task groups.
• Collaborate with other Academic Services staff to build knowledge and relationships.
• Provide high-quality administrative support for a variety of activities, meeting specific deadlines with accurate note-taking and record keeping.

• Strong attention to detail.
• Excellent report-writing and note-taking abilities.
• Non-judgemental approach to complaint handling and disciplinary investigations.
• Ability to deliver high-quality administrative support and meet deadlines.

Committed to Equal Opportunities.

Abertay University is a Scottish Registered Charity, No: SC016040.