H&T - G1 Housing Assistant

Job Description

• Position: Housing Assistant
• Location: Brandon Gate, Hamilton
• Hours: 21 hours per week, Permanent
• Work Pattern: to be discussed at interview
• Salary: £15,110 - £17,015 per year

We are looking for an enthusiastic individual with excellent customer care and communication skills to support our Housing Officers and provide guidance to tenants and customers. The role involves a wide range of clerical duties, including word processing, filing, and photocopying, within a busy local housing office.

• Provide clerical support including word processing, filing, and photocopying.
• Assist Housing Officers in delivering housing services to tenants and customers.
• Offer advice and information to tenants and customers, ensuring a high standard of customer care.
• Organise and prioritise workload, responding to changing priorities and contributing to team goals and projects.
• Maintain confidentiality and handle sensitive information with discretion.
• Use IT systems effectively, including Microsoft Word and Excel.

• Excellent customer care, communication and interpersonal skills.
• Strong organisational and prioritisation abilities.
• Proficient in Microsoft Word and Excel.
• Commitment to principles of customer care and confidentiality.

• Enrolment in award‑winning local government pension scheme.
• Opt‑in to the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave and public holiday entitlement (up to 10 days).
• Family‑friendly policies including flexible working, maternity/paternity leave and enhanced leave.
• Employee discounts, including at cinemas.
• Supportive schemes:
  Cycle to Work, Physiotherapy, Employee Assistance Program.

South Lanarkshire Council is committed to fostering equality, diversity and inclusion in its workforce. We welcome applications from all sectors of the community, including people with disabilities, care experienced backgrounds, BAME groups, military service backgrounds and new Scots. As a Disability Confident employer and holder of the UK Armed Forces Covenant Gold Award, we offer guaranteed interviews for eligible candidates meeting essential criteria.

• This post is excepted under the Rehabilitation of Offenders Scotland Act 2020.
• Preferred candidates will complete a Level 1 disclosure check before a formal offer is made.
• Overseas criminal records check required for applicants born outside the UK or who have lived or worked outside the UK for a continuous period of three months in the past ten years.

• Job identification: 4861
• Posting date: 06/12/2026 10:46 AM
• Deadline: 06/28/2026 10:55 PM
• Schedule:
  
  Part-time
• Location:
  
  BRANDON GATE, HAMILTON, ML3 0XB, GB