Apprentice – Business and Administration

Job Overview

Apprentice - Business and Administration Level 3

Fixed term contract for 12 months

Location: Heathfield Office, 75 Old Hawkhill, Dundee, DD1 5SN

Hours: 35 hours per week

Salary (Year
1): £17,472 per year

Sanctuary provides safe and secure accommodation to thousands of students across the country. We are a not-for-profit organisation dedicated to delivering excellent customer service through an open and transparent approach.

This apprenticeship lasts 12 months with the potential to advance into a management apprenticeship upon successful completion. Progression is contingent on performance, behaviour and work ethic.

You will work at the Heathfield Office, undertaking tasks such as reception duties, answering telephone calls, issuing keys to contractors, assisting the management team with administrative duties, invoicing residents and communicating with students in the residences.

We seek candidates who embody our values of Ambition, Inclusion, Integrity, Quality and Sustainability, and who demonstrate a willingness to learn, enthusiasm and dedication.

Required practical skills and qualifications:

• Age criteria 16‑24 years, as set by Scottish Funding
• Minimum National 5 in Maths and English
• Working knowledge of Microsoft Office applications (Word, Excel, Outlook)
• Friendly, approachable manner
• Excellent communication skills

Sanctuary provides in‑house repairs and maintenance services across a broad portfolio of properties, aiming to deliver exceptional customer service while building strong partnerships with our customers.

We offer a comprehensive benefits package that supports physical, mental and financial well‑being, including:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• Pension scheme with employer contributions
• Life assurance
• Employee advice service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme

Closing date: 27 July 2026