Revenue Operations Manager

Babble is a Customer Experience‑led growth business. As the ultimate Trusted Advisor for cloud‑based technologies, we specialize in empowering businesses with the best solutions from the world’s leading providers.

We are specialists in:

• Microsoft Modern Work
• Cybersecurity
• Mobile Solutions
• Communications & Connectivity

With thousands of customers, we’re just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market‑leading solutions.

Join us on this exciting journey and let’s achieve greatness together!

Join Our Dynamic Team as a Cloud Services Engineer!

The purpose of this role is to take senior, hands‑on ownership of the organisation’s cloud services environment, ensuring it is secure, reliable, cost‑effective, and continuously improving. The role is responsible for managing, developing and maintaining services across Microsoft Azure, Microsoft 365 and the Cisco Meraki environment, supporting modern ways of working and high‑quality internal technology services.

• Own the end‑to‑end preparation, calculation, and validation of commission data in line with agreed compensation plans and booking rules.
• Maintain accurate commission calculation files, supporting schedules, and audit trails to ensure payouts are consistent, transparent, and aligned to company policy.
• Act as the primary point of contact for commission queries, working with Sales Leadership and Commercial Finance to investigate discrepancies and resolve issues in a timely manner.
• Identify and implement improvements to commission processes to reduce manual effort, improve accuracy, and strengthen governance.

• Own the governance and integrity of Salesforce data across commercial teams, setting and enforcing consistent usage standards.
• Identify, design, and implement CRM workflow improvements to reduce manual effort, improve data quality, and strengthen pipeline discipline.
• Work with Sales teams to embed good CRM habits and ensure pipeline data accurately reflects commercial reality.
• Support the broader Rev Ops process‑improvement agenda, identifying inefficiencies and delivering changes that improve operational reliability.

• Develop and maintain reporting and dashboards that provide visibility of key revenue metrics including bookings, terminations, pipeline, forecast, retention, and net growth.
• Support the delivery of regular commercial reporting for Sales Leadership and the Revenue Operations Director, ensuring outputs are accurate, consistent, and clearly communicated.
• Move beyond reporting to provide analytical insight — identifying risks, gaps, and opportunities in revenue performance, pipeline health, and forecast accuracy.
• Support the development and maintenance of reporting within Salesforce and Power BI to ensure commercial data is accessible and reliable.
• Provide analysis of pipeline health, identifying potential risks and opportunities across the sales pipeline.
• Support forecasting processes through data validation, trend analysis, and performance insights, working closely with the Senior Manager and Director.
• Help Sales Leadership strengthen pipeline discipline and improve the reliability of forecast submissions.

• Conduct whitespace analysis to identify expansion and cross‑sell opportunities within the existing customer base.
• Provide commercial teams with actionable insight to support pipeline development, account planning, and growth targeting.
• Support account incubation activities by maintaining accurate data on opportunity status and customer engagement.

• Build effective working relationships with Sales Leadership, Customer Success, and Commercial Finance as a reliable analytical and operational partner.
• Support the Revenue Operations Director in translating data into clear insights and practical recommendations that improve commercial performance.
• Contribute to the broader Rev Ops team’s development by sharing knowledge,…