Delivery Consultant

Insights is a Learning and Development company that aims to change the world through the power of self-awareness.

Our core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. Like any brilliant team, we’re made up of different people. A career at Insights is about welcoming people for who they are and supporting their journey towards whoever they want to become.

Delivery Consultant

Help organisations unlock their potential through exceptional learning experiences

If you're passionate about creating learning experiences that genuinely make a difference, this could be the role for you.

As a Delivery Consultant
, you'll work directly with customers to deliver exceptional learning experiences that help organisations achieve their strategic objectives, build lasting capability, and realise measurable value from their investment in Insights.

Every workshop, coaching conversation and customer interaction is an opportunity to create impact and add value. You'll build trusted relationships with practitioners and senior leaders, strengthen confidence in the Insights portfolio, and help customers turn learning into meaningful action.

This is a customer-facing delivery role first and foremost, allowing you to do what you do best: facilitate engaging learning experiences, inspire change, and help customers achieve measurable outcomes. Alongside delivery, you'll contribute to the ongoing evolution of our learning ecosystem by sharing insights, capturing feedback and helping shape future learning experiences.

What you'll be doing

Creating meaningful impact for customers

Deliver engaging, relevant and impactful learning experiences that create real value for customers, facilitating both virtual and face-to-face sessions with confidence, gravitas and agility.

Build credibility and trusted relationships with practitioners and senior leaders

Help customers build capability, confidence and long-term success

Ensure every engagement leaves customers clear on their next stage of development

You'll be naturally curious about your customers, taking time to understand their challenges, ambitions and opportunities.

Build trusted relationships that strengthen long-term partnerships

Identify opportunities to deepen impact beyond the immediate engagement

Help customers understand the full value of the wider Insights portfolio

Support practitioner development, confidence and product adoption

Capture and qualify opportunities that support future customer growth

Develop collaborative partnerships with our sales colleagues, providing feedback and debriefing opportunities following delivery sessions

Shaping the future of learning at Insights

Your experience in the room matters. You'll play a key role in helping us continuously improve how we deliver learning experiences.

Deliver with agility and flexibility to ensure sessions deliver against outcomes and objectives

Contribute to the improvement of learning materials and facilitation approaches

Share practical facilitation insight and best practice with colleagues

Capture customer and practitioner feedback, themes and learning observations

Identify opportunities to improve future delivery and customer experience

Collaborate across the business to strengthen learning experiences and customer outcomes

Contribute to communities of practice and shared learning

What you'll bring

Customer-focused, with a genuine passion for creating meaningful outcomes

Commercially curious, always looking for ways to deepen value and impact

Professional and credible, able to build trust at every level

Learning-oriented, continually reflecting, improving and sharing insight

Collaborative, enjoying working across teams to achieve the best outcomes

Confident in front of customers, bringing energy, presence and authenticity to every interaction

What you'll bring

• Customer-focused, with a genuine passion for creating meaningful outcomes
• Commercially curious, always looking for ways to deepen value and impact
• Professional and credible, able to build trust at every level
• Learning-oriented, continually reflecting, improving and sharing insight
• Collaborative, enjoying working across teams to achieve the best outcomes
• Confident in front of customers, bringing energy, presence and authenticity to every interaction
• Highly experienced in Insights Discovery, holding and maintaining an active certification with a commitment to continuous professional…