Team Member, Customer Service​/HelpDesk

Overview

As a Mecca Bingo Team Member, you’ll be part of a vibrant team responsible for delivering a fantastic customer experience. You will work across different areas of the venue from helping behind the bar to calling the bingo, ensuring every customer feels welcomed and engaged. The role focuses on adaptability, customer service, and teamwork to create a fun and exciting atmosphere for visitors.

• Deliver a fantastic customer experience across the venue
• Assist behind the bar and other venue areas as needed
• Call bingo and engage customers to create an enjoyable atmosphere
• Adapt to varying tasks and support team goals
• Work effectively with colleagues to ensure smooth operations

• A customer-focused attitude
• Friendly, adaptable, and caring
• Strong communication skills

• Competitive Salary - £12.21 / hour
• Real contracts from 8 to 35 hours – no zero-hour contracts
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme
• Funded Apprenticeships and training for career development
• Uniform provided - Fantastic new design launched in 2024