Customer Services Assistant

Company Information

Fortis FM has an exciting opportunity for a Customer Services Assistant to join our team at the prestigious Overgate Shopping Centre in Dundee city centre.

Job Title:

Customer Services Assistant

Location:

Overgate Shopping Centre, Dundee City Centre

Division:
Scotland

Reporting to:
Soft Services Manager & Centre Supervisor

Hours:

Saturday & Sunday (Every Weekend)

Pay: £12.60 per hour

Weekly

Hours:

10.5 hours (paid)

Total paid hours per week: 10.5 hours

Please do not apply if you are unable to work every weekend.

There may be opportunities to pick up additional desk shifts during the week to cover holidays or sickness.

Working alongside the Centre Team and Centre Management, you will deliver a high level of customer service at the Information Desk.

• Strong communication and customer service skills
• Polite and professional manner
• Computer literate (essential)
• Ability to work as part of a team
• Good timekeeping and flexibility
• Ability to use own initiative
• Cash handling experience and good numeracy skills

• Customer service: 1 year (preferred)
• Cash handling: 1 year (preferred)
• Computer literacy: 1 year (required)

Job Type: As and when required (Weekend permanent shift pattern)

• Day shift
• Every Saturday & Sunday

• Free parking
• Staff discount

Work Location:

In person – Overgate Shopping Centre, Dundee