Customer Services Assistant
Listed on 2026-02-19
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Customer Success Mgr./ CSM, Bilingual -
Retail
Customer Service Rep, Retail Associate/ Customer Service
Company Information
Fortis FM has an exciting opportunity for a Customer Services Assistant to join our team at the prestigious Overgate Shopping Centre in Dundee city centre.
Job DetailsJob Title:
Customer Services Assistant
Location:
Overgate Shopping Centre, Dundee City Centre
Division:
Scotland
Reporting to:
Soft Services Manager & Centre Supervisor
Hours:
Saturday & Sunday (Every Weekend)
Pay: £12.60 per hour
Weekly
Hours:
10.5 hours (paid)
Total paid hours per week: 10.5 hours
Please do not apply if you are unable to work every weekend.
There may be opportunities to pick up additional desk shifts during the week to cover holidays or sickness.
Key Objectives & ResponsibilitiesWorking alongside the Centre Team and Centre Management, you will deliver a high level of customer service at the Information Desk.
Skills & Attributes Required- Strong communication and customer service skills
- Polite and professional manner
- Computer literate (essential)
- Ability to work as part of a team
- Good timekeeping and flexibility
- Ability to use own initiative
- Cash handling experience and good numeracy skills
- Customer service: 1 year (preferred)
- Cash handling: 1 year (preferred)
- Computer literacy: 1 year (required)
Job Type: As and when required (Weekend permanent shift pattern)
Schedule- Day shift
- Every Saturday & Sunday
- Free parking
- Staff discount
Work Location:
In person – Overgate Shopping Centre, Dundee
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