Customer Services Assistant

The Association is seeking to recruit a highly motivated individual to work in our busy Customer Service Centre, dealing with day-to-day customer enquiries via our Freephone number, all in relation to the association’s services.

The successful candidate needs to have a minimum of 3 Standard grades or equivalent and to be competent in the use of Microsoft Office packages. The ability to provide excellent customer service is essential.

The post-holder will have regular contact with customers, staff and contractors; therefore organisational, administrative and communication skills are key.

ACHA welcomes applications from all sections of the community and is committed to promoting equal opportunities. All posts will be subject to a Disclosure Scotland check.

the recruitment section of our website at . If you cannot access the website please contact the recruitment team: or email

Interviews for this position will be held on Friday 5th June 2026. For more information, please contact Annette Scullion on or email

Location:

Potential for Hybrid can be located in any ACHA Office. Temporary Maternity Cover until 30th April 2027. Full Time. 35 hours per week. Mon-Fri 9am to 5pm. £24,480 - £25,867.