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Empathetic Collections & Customer Care Specialist
Job in
Dundee, Dundee City Area, DD1, Scotland, UK
Listed on 2026-09-07
Listing for:
Aimee Willow Connex Ltd
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Finance & Banking
Job Description & How to Apply Below
Aimee Willow Connex Ltd is seeking a dedicated professional to support recoveries and collections within a customer-centric team. You will engage with customers early in financial difficulty, applying appropriate strategies while maintaining confidentiality and empathy across channels such as phone, post, and email.
You will analyse customer circumstances, explain repayment options, and direct customers to trusted debt advice.
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