Senior Customer Experience Advisor | Risk & Service Lead
Listed on 2026-10-16
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Customer Service/HelpDesk
Banking & Finance, Customer Service Rep, Customer Success Management
Barclays is seeking a Senior Customer Service Advisor to resolve customer queries across multiple channels from its Isle of Man operation. You will manage high-value transactions, drive continuous improvement, and support upskilling of colleagues to ensure a consistently excellent service across all touchpoints.
The role emphasizes risk controls, leadership in a service centre, and effective collaboration with internal stakeholders to meet client needs and expectations.
We would love to welcome a new Senior Customer Experience Advisor | Risk & Service Lead to our group in Dundee, Scotland, United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Dundee, Scotland, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
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