Senior User Experience Designer

We’re a global learning and development organisation with a simple but powerful purpose: to create a world where people truly understand themselves and others, and are inspired to make a positive difference in everything they do.

Our learning culture is built on curiosity, continuous growth, and meaningful human connection, helping people see themselves and each other in a new light. We design transformative learning experiences that uplift capability, enable personal and professional growth, and strengthen the communities we serve—both inside and outside the organisation.

The Senior UX Designer at Insights is responsible for shaping end‑to‑end digital experiences across the organisation’s product ecosystem. This role requires synthesising user, business, and technical requirements into solutions that prioritise user needs while meeting organisational objectives. The Senior UX Designer will contribute to the evolution of the design system, advocate for user‑centred practices, and collaborate with cross‑functional teams to deliver impactful, inclusive, and accessible designs.

Acting as a situational leader, the role involves mentoring others, influencing strategic design decisions, and driving continuous improvement in UX practices.

Ability to select and apply appropriate design processes, methods, and artefacts (e.g., prototypes, mock‑ups) to achieve desired outcomes. Our current systems include Figma, Miro and Adobe CC.

2. User‑Centred Design Expertise

Skilled in embedding user‑centred practices within the organisation and advocating for user needs throughout the design lifecycle.

3. Problem Framing & Methodology

Proficient in conceptualisation, prototyping, and applying diverse methodologies to visualise and validate solutions.

4. Cross‑Functional Collaboration

Strong capability to work within agile teams, build stakeholder relationships, and leverage multidisciplinary expertise.

5. Inclusive & Accessible Design

Comprehensive understanding of accessibility standards and inclusive design principles to ensure equitable user experiences.

Key Behaviours for Success

1. Autonomy & Ownership

Demonstrates initiative, manages dependencies, and delivers work independently while knowing when to seek support.

2. Strategic Thinking

Aligns design activities with organisational goals and understands the broader business context.

Coaches peers, promotes best practices, and fosters a culture of constructive feedback and shared learning.

4. Resilience & Adaptability

Embraces ambiguity, navigates constraints, and remains open to critique and iterative improvement.

5. Challenging Assumptions

Questions existing norms thoughtfully and constructively to drive innovation and better outcomes.

Everyone is welcome ’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.