FGDS Application Specialist; Midlands

Overview

FGDS Application Specialist (Midlands) – Draeger UK & Ireland – Job- V – Blyth – Vollzeit

Who we are

Every life is unique and so are you!

At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.

As an international leader in Medical and safety technology, we develop pioneering devices, software, services, and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.

About the role

• The primary focus of the FGDS Application Specialist role will be within the Safety business areas and is a field-based role. This function can also be responsible to support applications not covered under the primary focus.
• Provide Key FGDS pre- and post-sales support as defined within the FGDS Sales Process and Overarching Project delivery process.
• Pre-Sales Support responsibility is defined from the pre-sales phase to ensure a fully designed and compliant solution meets the customer’s needs and solves the customers problems they have for their FGDS requirement.
• Post-Sales Support will be in the form of ensuring delivered solution meets customer requirement is complete to a high standard and is ultimately what was required at point of pre-sales agreement.
• Maintain project works and plans in accordance with multisite processes.
• Ensure all relevant technical standards and specifications are adhered to for full technical compliance without supervision outside of departmental guidelines.
• Responsible for ensuring high levels of engineering quality throughout the pre- and post-sales processes through to customer acceptance.
• Demonstrate technical competence and expertise for Draeger and any associated 3rd party equipment working with FGDS full portfolio.
• Part of a team of multi-discipline personnel, inputting a wide experience of fire and gas detection knowledge
• Responsible for the technical specification and timely implementation of engineered solutions
• Supports project delivery by working in alignment with project managers, following established Project Governance and project management methodologies. Ensures that project-related activities and plans comply with multisite processes and standards.
• Provide level 2 technical support as required to sales and service teams.
• Involved in the sales cycle from early quote stage.
• Advises sales about the technical and commercial specification.
• Offer pricing and discount guidance to Sales Team where applicable.
• Attend Project Kick off meetings by Project Management to manage customer expectations.
• Attend internal project reviews ensuring full technical compliance for engineering and export compliance.
• Perform Factory Acceptance Testing and Site Acceptance Testing (with customer if required)
• Continuous communication with all relevant stakeholders (e.g. Project Managers, Manufacturing, Purchasing, etc.)
• Create accurate bills of materials and costing sheets to ensuring budget is managed for sales and projects, continual communication to project management for any deviances.
• Ensure all time is correctly logged.
• Fault finding, testing and detailed engineering reports for products and manufactured systems down to component level.
• Problem solving and lessons learned.
• Conducting customer site surveys both onshore and offshore and ensuring compliance to any relevant standards and specifications
• Ensure locally targeted strategic market / product launches for UK & MEAI comply with relative local industry standards.
• Liaise with certification bodies or authorities (e.g. ATEX, IECEx) to ensure documentation is audit ready.
• Liaise with onsite personnel IT/OT security teams to ensure cybersecurity assessments on networked FGDS assets are considered.
• Effective use of CRM using opportunities, tasks and other entities to understand the project status and ensure full transparency.
• Provide installation or commissioning support on all projects.
• Provide marketing support if required.
• Participate in continuous improvement projects.
• Provide support to the project by seeking technical…