Service Engineer

Service Engineer

Location: South Scotland

Contract: Full-time, Permanent

Department: Service Engineers

Reports to: National Service Operations Manager

Are you a remarkable person looking to join an innovative technology company that is really going somewhere? Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.

Hutchison Technologies develop facility technology solutions backed-upwith a wealth of relevant industry knowledge, detailed creativeexpertiseand solid technical design capabilities and are currently positioned and marketed as the leading provider of AV and Lighting Solutions to the Health and Leisure Industry. Over the past
20-yearswe’vebuilt an impressive customer portfolio and reputation as the market leader within our sector.

The Service Engineer position is pivotal to our operations, providing technical expertise and on-site support to our valued clients. You will play a key role in maintaining, servicing, and repairing advanced engineering systems, ensuring optimum performance and customer satisfaction. This is a fantastic opportunity to develop your career in a supportive environment where your skills and initiative are highly valued.

• Carry out installation, maintenance, and repair of equipment and machinery at client sites within the designated region.
• Diagnose technical faults efficiently and implement effective solutions to minimise downtime.
• Conduct routine inspections and preventative maintenance to ensure compliance with safety and quality standards.
• Provide excellent customer service by communicating clearly with clients and offering technical advice and support.
• Maintain accurate records of service activities, including reports and parts inventory.
• Collaborate closely with the engineering and project teams to support continuous improvement initiatives.
• Adhere strictly to health and safety regulations at all times.

• Demonstrable and significant experience working in a comparable Service Engineer role
• Strong demonstrable experience gained in an AV engineering type role such as wireless mic systems, basic mixers, zoned mixers, DSPs, amplifiers, public address systems, rack wiring, speakers (LowZ and 100v), TVs, HDMI solutions, projectors, interconnections, wiring, connector cable pin-outs
• Knowledge and understanding working in service and technology fields such as, RF/TV/Sat systems, effect lighting, access control, data networks, and automation
• Demonstrable appetite for continuous technical development to attain the breadth of skills of the Hutchi Service Engineer
• A technical mind-set to logically assess an issue to pinpoint the fault
• Previous experience of using problem solving skills to find faults and provide high quality solutions
• Self-motivated with a commitment to the issue at hand
• Able to read and understand AV system schematics and drawings
• Able to terminate cables to industry standard
• Understand PC based IP networks
• ECS – Electrotechnical Certification Scheme or equivalent
• Soldering proficiency, working with audio connectors and cables
• Able to work under pressure to tight timescales
• Flexible approach to working hours
• Presentable in appearance when on site
• Professional demeanour
• Full UK Driving Licence
• Strong technical learning ability.
• Be highly mobile & flexible as a remote engineering covering a wider geographical region
• Be a natural problem solver able to draw on your own knowledge and skill, whilst knowing your own limits and…